News & events

Here is where you will find all the latest BCWS news and details about coming events. We also post news and events updates on our social media accounts.

A new name for BCWS

A new name for BCWS

Burwood Community Welfare Services (BCWS) is going through the process of changing our name! Our organisation will become known as Community Action for Better Living (CABL).

This will be the fourth time the organisation has changed its name since its establishment in 1967 as it continues to adapt to the changing world around us. We now serve an area much wider than just Burwoodand, rather than a focus on welfare, we deliver actions that support individuals and families and build community capacity to enable people, especially those who are experiencing difficulties, to live better lives. We remain committed to using our resources to provide the highest possible quality of service to the community of the Inner West.

The name change process is quite slow, involving a number of steps, including notifying a range of government agencies and developing new branding that can be used in all our communications. So for the next couple of months you will still see the name BCWS alongside the new name CABL.

We are aiming for a CABL launch event in late November/early December that will include the release of a new strategic plan for the coming years, so please keep an eye out for details in future newsletters, on social media and on our website.

Welfare Relief Assistance Programs

Welfare Relief Assistance Programs

BCWS is not currently providing Welfare Relief Assistance Programs. If you require assistance of this kind, please contact us

Phone: (02) 9744 1866

and our team can refer you to other local services.

COVID-19 information

COVID-19 information

Up-to-date information and resources on COVID-19 can be found on the following websites:

To ensure the safety of clients, staff and volunteers at BCWS, we continue to follow the advice and requirements of NSW Health.

Neighbourhood Centre limited opening hours

Neighbourhood Centre limited opening hours

Burwood Community Welfare Service is open for limited hours. The public can drop in and visit us at 2 Wyatt Avenue (entrance on Weldon Street) during the following times:

  • Tuesdays 2.00 pm to 5.00 pm
  • Thursdays 9.00 am to 12.00 noon 

During these hours our staff will be available to discuss your needs and how we may be of assistance.

Mask-wearing and hand sanitising will be encouraged.

Please note that our preference is still for booked appointments wherever possible. To book an appointment call 9744 1866 or email

Support is always available

Support is always available

If you require urgent assistance please consider the following options:

  • Emergencies: call 000
  • Domestic violence: call the DV Hotline on 1800 656 463
  • Life crisis support: call Lifeline on 131 114 or for ATSI call: 13YARN on 139 276
  • Sexual assault and domestic and family violence: call 1800RESPECT on 1800 737 732
  • Mental health: call the Mental Health Line on 1800 011 511

We'd love to hear from you

Please contact our team at any time:

Address: 2 Wyatt Avenue Burwood NSW 2134

Phone: (02) 9744 1866
Fax: (02) 9744 0886


We acknowledge and pay respects to the First Nations People of Australia, the land in which we live and work. We recognise the strength, resilience and capacity of Aboriginal people and pay respects to Elders past, present and emerging. 

2 + 12 =

Hours of operation


Neighbourhood Centre
Tuesdays 2.00pm to 5.00pm
Thursdays 9.00am to 12.00pm

Family Support Service
Monday - Thursday
9:00am to 1:00pm
2:00pm to 5:00pm

Meals on Wheels
Concord office
Monday - Friday
9:00am to 5:00pm

Domestic Violence Service
Monday - Friday
9:00am to 5:00pm

The services provided by BCWS are proudly funded by: