Our history


Burwood Community Welfare Services Inc began in 1968 when a group of local community members joined forces with the then Mayor of Burwood, the Late Alderman Keith Smith, and the Mayoress, Alderman Bonnie Smith, and established ‘Burwood Aid Services’. In 1976 the service expanded and became known as Burwood Information and Aid Centre.

During the next 10 years, led by local volunteers Fred and Jean Skead, and with the dedication and hard work of over 60 volunteers, the Centre provided information to local residents on child care, youth services, accommodation, legal aid and ethnic services. The Centre also provided a ‘Meals on Wheels’ service and recreational activities for the aged community in the Burwood area.

The Centre was also a welcoming place for members of the community who could visit knowing they would be greeted with a friendly smile and offered a cup of tea.

As Philip Taylor, Mayor of Burwood at the time stated: “The idea behind all these programs is to form friendship groups among people who would normally be isolated from the community.”

In 1988 the service moved to the Bicentennial building, ‘Skead House’, and became known as Burwood Community Welfare Services Inc. We provided specialised services such as the Family Support Service, Women’s Domestic Violence Court Support Services, Food Service (Meals on Wheels) and generalist counselling to residents of the Inner West.

In 2008, the Skead House Neighbourhood Centre Building at 45 Belmore St Burwood was unfortunately sold out from under us and BCWS relocated to Wyatt Ave in January 2013.

The General Manager of Burwood Council, who understood our plight, made plans f0r our relocation. A lease was signed between the (Church of England Homes) Kids @ Weldon and BCWS and a funding agreement was reached between Burwood Council and BCWS for a 5×5 year lease. 

BCWS is unique in that its history of change is an important part of its reality. Learning from this history of change will help equip those who represent BCWS for the next decade, as it will remind us of the purpose and focus of B Community Welfare Services. We believe drawing on the past will keep BCWS and its programs safe and on track for the future.

While BCWS has changed significantly since its establishment in 1968, it still has the same commitment and dedication to assisting residents in the Inner West. Staff and volunteers still have a strong sense of caring and social justice and are devoted to providing the highest standard of support and service to all who utilise its service. There’s still a warm smile to greet you at the front door, the hospitality of a cup of coffee or tea and a friendly chat with staff who are ready to listen.

Our mission

To provide practical and emotional support to the disadvantaged, vulnerable and at-risk members of our community.

Our vision

A just and inclusive society that values every individual equally, recognising and affirming those in need.

We'd love to hear from you

Please contact our team at any time:

Address: 2 Wyatt Avenue Burwood NSW 2134

Phone: (02) 9744 1866
Fax: (02) 9744 0886

Email: info@bcw.org.au

We acknowledge and pay respects to the First Nations People of Australia, the land in which we live and work. We recognise the strength, resilience and capacity of Aboriginal people and pay respects to Elders past, present and emerging. 

Hours of operation


Neighbourhood Centre
Monday - Thursday
9:00am to 1:00pm
2:00pm to 5:00pm

Family Support Service
Monday - Thursday
9:00am to 1:00pm
2:00pm to 5:00pm

Meals on Wheels
Monday - Friday
9:00am to 1:00pm
2:00pm to 5:00pm 

Domestic Violence Service
Monday - Friday
9:00am to 5:00pm

The services provided by BCWS are proudly funded by: