Outreach service

 

BCWS offers a number of outreach services designed to meet the needs of our community. This page also contains important contact details for emergency relief and other available resources.

Mission Australia

 

Mission Australia provides an outreach service for gambling and financial counselling at Skead House Neighbourhood Centre each Friday.

The challenges that their clients face are as  diverse as they are complex. Therefore, a holistic approach that looks at the client’s background and planning a specific needs strategy to suit the client is applied. Other issues such as domestic violence, mental health problems, intellectual disabilities, bankruptcy and liquidation may also be evident.

 

Tax help

 

Tax Help is a network of community volunteers who help people complete their tax returns during tax time. This is a free and confidential service. Volunteers are fully trained, accredited and supported by the Australian Taxation Office (ATO).

These volunteers are people from within the community who give up their time each year. They are not ATO staff, but they receive training and support from the ATO. Tax Help is suitable for people with simple tax affairs who earn around $50,000 a year or less. This service is available by appointment every year between July and October.

Emergency Relief and Resource Directory (A-H)

Alcohol & Drug Info Service
02 9361 8000
1800 422 599
24 hours, 7 days a week

Ashfield Community Health Centre
02 9798 5111

Burwood Council
02 9911 9911
02 9911 9982
8:30am – 5:00pm (Monday – Friday)

CASS Ashfield Office / Burwood Office
02 9789 4587
Appointment Required 9:00am – 5:00pm
(Monday, Tuesday & Friday)

Centrelink

  • Employment Services 132 850
  • Youth Allowance 132 490
  • Family Assistance (Parenting Payment) 132 150
  • Seniors Line 132 300
  • Disability & Carers Allowance 132 717

Commonwealth Carer Centre
1800 242 636
9:00am – 5:00pm
(Monday – Friday)

Counselling Program
02 9280 4744
Sydney 9:00am – 5:00pm
(Monday – Friday)

Community Transport
02 9745 5800 9:00am – 4:00pm
(Monday – Friday)

Court – Burwood
1300 679 272
24 Hours

Croydon Community Health Centre
02 9378 1100
8:30am – 5:00pm (Monday – Friday)

Child & Family Health Centre and
Adolescent Services
02 902 9787
Or
02 956 2400
8:30am – 5:00pm (Monday – Friday)

Church of the Nazarene – The Food Shed
02 9519 9294
Every Friday 9:30am – 12:30pm
Fill a Bag for $10.00 Cash ONLY

Domestic Violence Hotline and Sexual Assault Help line
1800 200 526
(24 hours)

Domestic Violence Counselling & Advice 1800 656 463
(24 Hours)

Emergency Youth Accommodation Line
02 9318 1531
1800 424 830
(24 Hours)

Exodus Foundation
02 8752 4600
9:00am – 5:00pm (Monday – Friday)
9:00am – 3:30pm (Saturday & Sunday)

FACS
Child Protection & Family Crisis Services
1800 066 777
(24 hours) 7 days a week

FACS-Dept. Housing (Burwood)
02 8372 4700
8:30am – 4:30 pm (Monday – Friday)

FACS-Dept. Family & Community services:

• Child Protection Helpline NSW 13 2111 (24 hours)
• Link2home Homelessness 1899 152 152 (24 hours)
• Domestic Violence Line 1300 130 052
• NSW Elder Abuse Helpline 1800 018 444
• Kids Helpline 1800 628 221
• Lifeline 1800 551 800
• NSW Victims Access Line 131114 or 1800 633 063
• House Services NSW 02 8372 4700

FACS-Domestic Violence Counselling & Advice
1800 656 463
(24 hours)
FACS-Child Protection & Family Crisis Service
1899 066 777
(24 hours)

Female Hostel Accommodation
02 9360 4881

Home & Community Care-Australian Unity
1800 350792
(24 hours)
Homelessness NSW

Emergency Relief and Resource Directory (I-Z)

Link2Home
02 8354 7600 or
1800 152 152 24
(24 hours)

Immigrant Women’s Speak out Association
02 9635 8022 9:30am – 5:00pm
(Monday – Friday)

Interpreter Service
131 450
(24 hours)

Kids Help Line
1800 551 800
(24 hours)

Legal Aid
02 9747 6155
9:00am – 5:00pm
(Monday – Friday)

Law Access NSW-Legal Aid
1300 888 529
(24 hours)

Leichardt Women’s Health
02 9560 3011
9:30am – 5:30pm (Mon, Tue, Thurs, Fri)
2:00pm – 5:30pm (Wednesday)

Life Line
131 114
(24 hours)

Marrickville Legal Centre
02 9559 2899
9:30am – 1:00pm
2:00pm – 5:00pm
(Monday -Friday)

Men’s Line Australia
1300 789 978
(24 hours)

Mission Australia National Office
02 9219 2000
8:45am – 5:00pm (Monday – Friday)

Mission Australia-Men’s Crisis Accommodation
02 9356 0600
9:00am – 5:00pm (Monday – Friday)

Inner West-Neighbour Aid
02 9799 5099
9:00am – 4:30pm (Monday – Friday)

Neighbourhood Centre Lakemba
02 9750 9344
10:00am – 2:00pm (Monday – Friday)

Participation Australia-Croydon Respite
02 97994333
8:30am – 6:00pm Monday – Friday

Parent’s Line
1300 130 052
24 Hours

Parramatta Head Office of Wester Sydney Legal Centre
02 8833 0911
9:00am – 1:00pm
2:00pm – 5:00pm
(Monday – Friday)

Police – Burwood
02 97458499
(24 hours)

RPA Sexual Assault Unit
02 9515 9040
8:00am – 4:30pm

Salvation Army – Campsie
Salvos Assessment Line
02 97187933
1300 371 288
9:30am – 12:00am
1:00pm – 3:30pm
(Monday – Friday)

Salvo Care Line
02 9331 6000
(24 hours)

  • Senior Services NSW:
  • Social Support-Burwood 1300 275 227
  • Baptist Care  1800 632 314
  • Southern Cross Care 02 9799 5099
  • Inner West Neighbour Aid 1800 721 226
  • Life Without Barriers-We Life Ve 03 9345 1800
  • Australian Red Cross-TeleCHAT  1300 885 698

State Emergency Service
132 500
(24 Hours)

St Vincent de Paul

  • Burwood 02 9745 3744
  • Redfern 02 9690 5600
  • Bankstown 02 9796 1176

For food, clothing, EAPA, Telstra, Furniture, Vouchers
1800 606 724
9:30am – 3:30pm (Monday – Friday)

Australian Taxation Office Help Line
132 861

The Station (men showers, laundry)
02 9299 2252

The Smith Family-General National Office
1300 326 459
02 9085 7222
9:00am – 5:00pm (Monday – Friday)

Translating & Interpreting Service
131 450
(24 hours)

Victims Information and Referral Service
02 9374 3000

Women NSW
02 9248 0800

Get in touch

 

We’d love to hear from you. Feel free to call our team anytime on 9744 1866.

We'd love to hear from you

Please contact our team at any time:

Address: 2 Wyatt Avenue Burwood NSW 2134
Postal address: PO Box 42 Enfield NSW 2136

Phone: (02) 9744 1866
Fax: (02) 9744 0886

Email: info@bcw.org.au

Hours of operation

 

Neighbourhood Centre
Monday - Thursday
9:00am to 1:00pm
2:00pm to 5:00pm

Family Support Service
Monday - Thursday
9:00am to 1:00pm
2:00pm to 5:00pm

Meals on Wheels
Monday - Friday
9:00am to 1:00pm
2:00pm to 5:00pm 

Domestic Violence Service
Monday - Friday
9:00am to 1:00pm
2:00pm to 5:00pm

The services provided by BCWS are proudly funded by: